Prior authorization submission:
Prepare and submit prior authorization requests to insurance companies, including necessary medical documentation, diagnosis codes, and treatment plans.
Clinical review:
Analyze medical records to determine if a requested service or medication aligns with medical necessity guidelines and insurance coverage.
Communication with providers:
Contact healthcare providers to gather additional information or clarify details regarding requested services for prior authorization.
Follow-up with insurance companies:
Monitor the status of pending prior authorization requests and follow up with insurance companies to obtain timely approvals.
Patient education:
Explain the prior authorization process to patients, including potential delays and necessary documentation.
Documentation:
Maintain accurate records of all prior authorization requests, including patient information, insurance details, and approval status.
Billing support:
Collaborate with billing staff to identify and resolve potential billing issues related to prior authorizatio
Insurance verification:
Accurately verify patient insurance information, including eligibility, benefits, and coverage details.