Key Responsibilities:

• Accurately post payments, adjustments, and denials from electronic remittance advice (ERA), explanation of benefits (EOB), and other payment sources.
• Reconcile daily cash receipts and ensure all payments are applied correctly to patient accounts.
• Research and resolve unapplied or misapplied payments, discrepancies, and payment errors.
• Process refunds and credit balances as needed.
• Communicate with insurance payers and internal billing teams to resolve posting issues.
• Maintain detailed documentation of all cash posting activities for audit purposes.
• Utilize electronic medical records (EMR) and payment processing systems to ensure accurate record-keeping.
• Work closely with the revenue cycle team to optimize payment reconciliation and cash flow.
• Ensure compliance with HIPAA and healthcare financial regulations.

Qualifications & Skills:

• High school diploma or equivalent (Associate’s degree in healthcare administration, accounting, or finance preferred).
• 1+ years of experience in cash posting, payment reconciliation, or healthcare revenue cycle management.
• Proficiency in electronic medical records (EMR), billing software, and financial reporting tools.
• Strong analytical skills with attention to detail and accuracy.
• Ability to work in a fast-paced environment and meet deadlines.
• Knowledge of insurance payments, adjustments, and denial codes.
• Excellent communication and problem-solving skills.