HIRING! for a Hospice Salesperson (also known as a Hospice Account Executive or Community Liaison) plays a crucial role in connecting patients and families in need with compassionate end-of-life care. This position is with a reputable hospice company in San Diego. CA. We have multiple territories available.
You will be responsible for generating referrals and increasing admissions to hospice care programs. You must have a "book of business" and good connections in the San Diego County area.
- Relationship Building and Referral Generation:
- Developing and maintaining strong relationships with potential referral sources, including physicians, hospitals, skilled nursing facilities, assisted living facilities, and other healthcare providers.
- Serving as a liaison between these referral sources and the hospice agency, providing information and ensuring a smooth referral process.
- Educating the medical community on the services and benefits of hospice care.
- Understanding the needs of referral sources and offering tailored solutions to address them.
- Sales and Marketing Activities:
- Creating and executing effective sales strategies to increase the company's market share.
- Conducting sales calls and presentations to potential referral sources and community groups.
- Participating in and coordinating community education and outreach events to raise awareness about hospice services.
- Tracking and reporting referral activities and progress toward admission goals.
- Analyzing market trends and competitor offerings to develop effective outreach programs.
- Communication and Education:
- Clearly and empathetically communicating the benefits of hospice care to patients, families, and caregivers navigating end-of-life care options.
- Addressing concerns and answering questions about hospice services with clarity and sensitivity.
- Collaborating with clinical teams to ensure appropriate care delivery and address concerns from referral sources.
- Administrative and Compliance:
- Maintaining accurate and complete records of referral sources, activities, and expenses.
- Adhering to strict industry regulations, including HIPAA guidelines, and ensuring ethical marketing practices.
- Staying informed about industry trends and changes in insurance policies related to hospice care.
- Proficiency in CRM systems (such as Salesforce) and Microsoft Office Suite (Word, Excel, PowerPoint).
Essential skills and qualifications
- Education: Bachelor's Degree in Marketing, Business, or a health-related science (e.g., nursing) or equivalent experience in healthcare sales.
- Experience: A minimum of two years of healthcare experience in a sales/marketing role, preferably in home health, hospice, or a related industry. Experience in the hospice and healthcare industry is highly valued.
- Sales Acumen: Strong consultative sales skills with the ability to identify and qualify opportunities, make persuasive presentations, and overcome objections. Formal sales training is often preferred.
- Communication and Interpersonal Skills: Exceptional verbal and written communication skills to effectively educate and build rapport with diverse stakeholders. Strong listening skills, empathy, and the ability to communicate with cultural sensitivity are crucial.
- Organizational and Time Management Skills: The ability to prioritize accounts, manage territories, and effectively plan and organize sales activities and presentations.
- Industry Knowledge: A foundational understanding of hospice care, including Medicare guidelines, conditions of participation, and regulatory compliance.
- Problem-solving and Adaptability: The ability to identify and overcome obstacles, navigate complex healthcare environments, and tailor solutions to diverse stakeholder needs.
- Other Requirements:
- Licensed driver with a reliable vehicle and current automobile insurance.
- Ability to work a flexible schedule and travel independently within an assigned territory.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with CRM systems (e.g., Salesforce) is typically important.
Position offers a base salary of $65,000-$85,000 plus commission structure.
Benefits: Medical, Dental Vison, 401K, PTO.
Equal Opportunity Employer