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Apply to Customer Service Rep (Healthcare)
- Review and stay informed about a patient's medical information
- Consult with the health care team and ask questions about a patient's status and treatment
- Answer phone calls, schedule appointments, and process referrals
- Provide information about healthcare products, services, and policies
- Resolve issues and complaints
- Coordinate billing with patients, patient financial services, and the health plan
- Verify medical necessity, insurance coverage, and physician orders