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Account Vendor Management
As a Account Manager you will manage client relationships, drives revenue growth, and coordinates product delivery for flower growers, wholesalers, distributors, or commercial nurseries. You are not required to have Industry experience; we have a great training program. This is a Vendor Management role, not a sales position.
We re seeking an enthusiastic, relationship-driven Account Manager to join our team. Your primary focus will be supporting and growing an established customer accounts while becoming a trusted advisor to your customers. You will develop product knowledge, manage orders, and represent the company, working both independently and collaboratively within our close-knit office environment.
Key Responsibilities
Qualifications
Relationships are at the heart of everything we do. We take pride in building lasting partnerships with our customers. As a member of our office, you'll work with supportive professionals who value collaboration, professionalism, and continuous learning. We believe in providing the training, tools, and encouragement our employees need to grow and succeed.
If you're looking for a career where your work makes a difference, your contributions are directly valued, and your relationships with customers and teammates matter, you'll feel right at home here.
What We Offer
We re seeking an enthusiastic, relationship-driven Account Manager to join our team. Your primary focus will be supporting and growing an established customer accounts while becoming a trusted advisor to your customers. You will develop product knowledge, manage orders, and represent the company, working both independently and collaboratively within our close-knit office environment.
Key Responsibilities
- Relationship Management: Build, strengthen, and maintain relationships with an established portfolio of professional growers by providing exceptional customer service, understanding their unique needs, and supporting their success.
- Develop Product Knowledge: Learn our product lines and provide customers with information regarding product availability, planting schedules, growing considerations, and crop times. No horticultural experience? No problem. We provide hands-on training and ongoing support to help you succeed.
- Order Management: Guide customers through the ordering process, from providing quotes and availability to confirming orders, maintaining clean data in our ERP system, and scheduling ship dates for timely product delivery.
- Company-Sponsored Travel (5% – 10%): Visit customers to strengthen relationships, better understand their businesses, provide ongoing support, and develop your industry knowledge. This includes occasional overnight regional travel (such as to Northern California) approximately every 6 to 8 weeks.
- Represent our Company Represent the company professionally at customer sites, industry trade shows, and networking events while building lasting relationships throughout the horticulture industry.
- Stay Informed: Monitor customer feedback, industry trends, and market conditions to support customer success and identify opportunities for continued business growth.
Qualifications
- Previous experience in account management, wholesale sales, customer service, vendor management or a related business-to-business (B2B) role is preferred.
- Experience within the horticulture, agriculture, nursery, greenhouse, floral, or related industries is a plus, but not required.
- Proficiency with Microsoft 365 (Outlook, Excel, Word, and Teams).
- Experience using ERP software is a plus
- Valid driver's license with a clean driving record and the ability to travel as required.
Relationships are at the heart of everything we do. We take pride in building lasting partnerships with our customers. As a member of our office, you'll work with supportive professionals who value collaboration, professionalism, and continuous learning. We believe in providing the training, tools, and encouragement our employees need to grow and succeed.
If you're looking for a career where your work makes a difference, your contributions are directly valued, and your relationships with customers and teammates matter, you'll feel right at home here.
What We Offer
- Compensation: $55,000 - $85,000 base salary, dependent on relevant experience (we are open to all levels of experience).
- Comprehensive hands-on training and ongoing professional development.
- Supportive, collaborative team environment.
- Travel expense coverage and cell phone allowance.
- Medical, dental, vision, and life insurance.
- 401(k) with company matching and profit sharing.
- Paid vacation, sick leave, and 11 paid holidays.